Frequently Asked Questions

Yes, we operate within legal guidelines without exception. All lottery tickets that are purchased online through Website, mobile Apps are official tickets, physically procured from their lottery operator's licensed retailers by our ticket purchasing agents.
According to the provided statement, there are legal restrictions in certain countries where BuyLotto.us does not roll out its services and does not accept payments from those regions. However, users from any part of the world can play BuyLotto.us as long as they have a sufficient balance in their account. Additionally, winners are eligible to receive crypto rewards regardless of their location.
If the user is a small prize winner, the rewards system automatic add the corresponding funds to user’s BuyLotto.us Wins balance. If user is a jackpot winner, BuyLotto.us will assist them with making all the necessary arrangements to get their ticket from our agents and claim their prize in person. In case the winner wants to authorize us to receive the reward and transfer it to them, we will charge 10% service fee.
User will receive an email with a confirmation for the purchase of their lottery ticket and corresponding numbers as proof of purchase. This email clearly states users ownership of the physical ticket.
We do not issue refunds on ticket purchases under ordinary circumstances. We can only process refunds or changes for draws more than two weeks into the future as user's ticket will not yet have been purchased. We reserve the right to approve refunds and changes on a case-by-case basis.
We send an email with a confirmation for the purchase of user's lottery ticket and corresponding numbers. As a result, winner won't have to worry about losing a paper ticket. If user have accidentally deleted their email, check junk folder. Alternatively, user can log in to BuyLotto.us account to view all purchases.
Yes, all systems are developed with security in mind. Both our Database, Website and Mobile App are protected by the highest level of SSL security available. That means the user's information is always kept safe and secure.
All tickets are automatically checked after each lottery draw. User will receive email confirmation of their winnings. Imagine you get an email saying you’ve just won millions of dollars!
When user register with BuyLotto.us, user will provide us with basic contact information. This ensures we can be contacted if the user wins. Registration is free and straightforward. Create user's account via Buy Lotto’s Website of Mobile Apps by providing name, location, and other basic details.
All the common features are available including: Register, login, forgot password, change account information, online support. Service Features: Purchase tickets, view tickets
We accept many flexible forms of payment, including Crypto. User can choose to credit their BuyLotto.us account, and use this balance to buy tickets. Then, user simply need to top it up when funds are running low. Alternatively user can pay at the point of sale. Finally, if user have a positive Rewards Balance, user can pay using their Rewards funds. Payment must be made before BuyLotto.us will process user's order.
Every draw is different, and more information can be found on each lottery page. The cut off for each lottery is typically a few hours prior to the draw. We require this time so that our local agents can purchase user's ticket and process the ticket scan. To make it easy, the website and apps automatically displays the next available draw following the cut-off time. After the BuyLotto.us close-off, user will not be able to buy an entry.
After payment for the ticket has been approved, the local agents will buy official lottery ticket directly from an authorised retailer. User will also receive an email confirmation for their purchase. The ticket is then taken to our agent's secure offices and safeguarded until the date and time of the draw, after which they will check the results against user's ticket. They will pay us any smaller winnings due to user and we will add these to user's winnings balance. For larger winnings our agents will hold user's physical ticket until user can collect it and claim directly from the lottery operator.
As a member of BuyLotto.us, user don’t need to check the results after the draw. Our automated system will notify user of any winnings via email, apps, SMS also. At the same time, we will update user's private account on BuyLotto.us where user can view the draw details and see user's winnings. User can also check the latest draw results on our website.